Customer Support Executive

ixigo

Location

New Delhi | India

Job description

As a customer experience executive, you will be responsible for

Interact with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for replies
Deep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolution
Be able to work across multiple channels to communicate with customers and handle queries via chats.

Job tags

Salary