Customer Service Executive
Location
Bulandshahr | India
Job description
Company Description
Tata Capital Limited is a subsidiary of Tata Sons Limited and operates as a one-stop financial services provider for retail, corporate, and institutional customers. The company offers a range of fund and fee-based financial services, including Commercial Finance, Infrastructure Finance, CleanTech Finance, Wealth Management, Consumer Loans, and distribution and marketing of Tata Cards. Tata Capital has over 500 branches located in critical markets across India.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Bulandshahr. The Customer Service Executive will be responsible for responding to customer inquiries, resolving customer complaints, ensuring customer satisfaction, managing customer service staff, and participating in customer service projects.
Qualifications
- Strong interpersonal skills
- Experience and expertise in customer service, customer support, and customer satisfaction
- Proven track record of managing customer service teams and improving team performance
- Ability to prioritize and manage multiple tasks and responsibilities
- Excellent written and verbal communication skills in English and Hindi
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the finance or banking industry is a plus
Job tags
Salary
