Location
Kochi | India
Job description
Accord Travels is currently seeking a detail-oriented and customer-focused individual to join us as a Sales Representative. In this role, you will be at the forefront of our operations, assisting clients with travel reservations and ensuring their journey is hassle-free. If you have a passion for travel, excellent organizational skills, and a commitment to delivering outstanding service, we want to hear from you.
Responsibilities:
Booking and Reservation:
- Assist clients with booking flights, hotels, rental cars, and other travel-related services.
- Ensure accurate and timely processing of reservations.
- Provide recommendations based on client preferences and needs.
- Customer Support:
- Offer excellent customer service by addressing inquiries and resolving issues promptly.
- Provide travel advice and alternatives to meet client expectations.
- Assist clients with changes or modifications to their reservations.
Documentation and Coordination:
- Maintain organized records of all travel reservations.
- Prepare and distribute necessary documentation to clients.
- Collaborate with team members to ensure smooth coordination.
- Stay Informed:
- Stay up-to-date with travel industry trends, regulations, and product knowledge.
- Contribute to team discussions for continuous improvement of services.
Qualifications:
- Bachelor's degree in a relevant field is preferred
- Fluent in english language
- Previous experience in travel reservations or customer service is an advantage.
- Strong organizational skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Familiarity with travel booking systems and software is a plus.
- Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
If you are enthusiastic about travel, dedicated to providing excellent service, and ready to contribute to creating unforgettable experiences, we invite you to apply
Job tags
Salary
