Cluster Manager | Life Insurance (Sr. Manager)
Location
Mumbai | India
Job description
Company Description
Workassist is an online recruitment and employment solution platform in India that provides relevant profiles for employers and relevant job opportunities for job seekers leveraging technology through e-recruitment. Workassist partners with over 10,000+ recruiters across various industries to recruit emerging talents. They assist job seekers and employers with the best talent and opportunities.
Role Description
This is a full-time on-site role for a Cluster Manager/Sr. Manager in Life Insurance at Workassist in Mumbai. The Cluster Manager will be responsible for managing a team, developing and driving sales strategies, delivering excellent customer service, and developing strong relationships with clients.
- Conversion rate, product mix, persistency, hiring & retention of team and a high % of executives exceeding planned productivity standard.
- Build progressive partnership with the stakeholders in the bank at Cluster and Branch level.
- Ensure Business Plans are discussed & agreed with Cluster Head on monthly basis & ensuring key actions are executed and reviewed.
- Drive sales for the cluster as per assigned target, identify potential customers and new business opportunities.
- Conduct regular performance reviews & give constructive feedback to ensure outcome is achieved
- Daily updates in alignment with Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the parameters.
- Anticipate training needs for the Bank's seller, create leaning opportunities to upskill & spread awareness of our line of products.
- Drive a culture of recognition to accelerate revenue generation in the channel.
- Ensure operational effectiveness & control, workflow compliance with all regulatory requirements
- Ensure Talent attraction, retention & development & reduction in of cost of operations & manpower
- Drive a culture of recognition to motivate team members & accelerate revenue generation in the cluster
- Collaborates with the objective to support and contribute to bank strategy
Qualifications
- Strong knowledge of Finance and Insurance domains
- Proven experience in Team Management, Customer Service, and Sales
- Experience in the Life Insurance industry is preferred
- Ability to develop and implement effective sales strategies
- Excellent interpersonal and communication skills
- Bachelor's degree or higher in Business Administration or related field
- Relevant certifications in Insurance and Finance domains are preferred
- Proven track record in achieving sales targets and growing business
Job tags
Salary