Group Head Client Servicing

Location

Mumbai | India

Job description

Experience: 10+ years

Roles and Responsibilities

We are looking for Group Head Brand Management who has ultimate accountability for the effectiveness of the entire Client Servicing team. A Group Head looks beyond the day-to-day needs of an account to ensure the long-term stability and growth of the relationship and revenue. with all the verticals. This role is responsible for demonstrating a strong working knowledge of the Indian digital space.

• Ensure the delivery of operational processes to high standards of accuracy and quality.
• Develop and lead a high-performing team to deliver an exceptional client experience supporting to business growth.
• Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives
• Implement and improve on processes to ensure a leading service is provided to clients.
• Thinking and creating strategies for client brands that deliver on client brie
• Achieving on revenue targets and payment collection targets
• Managing a team of client servicing executives
• Good understand of both creativity and technology.
• Organic growth opportunities: Upsell and cross sell All Mirum services to existing client EG Technology solutions
• Develop campaigns to sell technology led services from Mirum
• Prior Experience in handling large Client accounts.
• Presenting of credentials and leveraging the same with Client.

Business Skills

• Connects with client to support delivery of communication and service
• Presenting of credentials and leveraging the same with Client.
• Developing Proposals and Pitches for Prospective clients
• Results-driven professional

Skills:

• Excellent communication & interpersonal skills
• Should have prior experience with Advertising agencies
• Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation and common business sense.

Job tags

Salary