Easy Home Finance (EHFL)
Location
Mumbai | India
Job description
Qualification:
Digital Marketing Degree/Diploma with Certificates from Platforms like Google, LinkedIn preferably.
Job Profile:
Social Listening, Social CRM, Social Analytics, and Understanding search engine behaviour: social media, forums, blogs, ratings and reviews, etc. These are the most important and basic skills of a reputation manager.
Reaching out to dissatisfied customers is an important procedure to control negative reviews Moreover, focusing on forums, tweets, images, and writing effective blog posts.
Research online to find out all the negative keywords associated with a brand or individual and publish positive content that can then neutralize the effect of the former.
Online content, tracking and analysis of reputation factors
Facilitate problem resolution along with other questions
Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g., social media, search engines, blogs & social communities, consumer forums, etc.
Track, analyse and make recommendations to account for new or revised content; optimize for SEO
Analyse online statistics: overall trends and subsets by Sites/Rating/Keywords.
Working knowledge/familiarity with social listening tools
Hands-on experience in social analytics and BI Tools
Requirements:
Tools for Analytics @ Google, Social & ORM
HaHands-experience with D2C/ E-Commerce Performance Management Campaigns
Hands-on with Marketing Automation
2-3 Years of Social Media / Online Reputation Management experience
Job tags
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