Location
Mumbai | India
Job description
- Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMAs Brand Values and service standards.
- Responsible for recruitment, training, development and succession of high-performing, results-driven Associates and Management.
- Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary.
- Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
- Accountable for payroll control and selling-driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
- Analyze customer profiles, buying trends, and competitive information to impact and drive business.
- Directly responsible for the execution and processing of both incoming and outgoing merchandise.
- Directly responsible for Loss Prevention and Operational compliance within the store.
- Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies Procedures.
- Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required.
- Attend Store Manager Meetings as well as all offsite training and position-related meetings as required by Area/District Manager; travel may be required.
YOUR TALENT - Excellent Communication Skills
- Strong Interpersonal Skills
- 2-3 years of management experience in a focused customer service-oriented retail environment (Apparel /Footwear) with result driven track record.
- Proven ability to exceed sales, ability to present things in larger groups.
- Good understanding of Retail KPIs
Job tags
Salary
