Location
Sahibzada Ajit Singh Nagar | India
Job description
GOVIZA CONSULTANTS is looking for Telecaller Executive to join our dynamic team and embark on a rewarding career journey.A Telecaller Executive is a customer service representative who makes outbound calls to potential or existing customers. The primary responsibilities of a Telecaller Executive are:
- Contacting potential or existing customers through calls and explaining the products or services offered by the company.
- Gathering customer information and updating the company's database accordingly.
- Resolving customer complaints or inquiries in a professional manner.
- Achieving daily or weekly call targets.
- Recording call logs, customer interactions, and other relevant information.
- Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues.
- Maintaining a professional and courteous manner while dealing with customers.
- Staying updated on the latest product and industry knowledge.
- Collaborating with other departments to resolve customer issues and improve customer experience.The ideal candidate should possess strong communication and interpersonal skills, be able to work in a fast-paced environment, and have a customer-focused approach.
Job tags
Salary
