Steadfast It Consulting Private Limited
Location
Secunderabad | India
Job description
Looking for ServiceNow Business Analyst profiles only 7+ years of experience in on ITSM, ITAM, CMDB on ServiceNow Tool using industry best practices
5 Years in Business Analyst
Experienced in Requirement Gathering, Effort estimation, Client interaction
Should have Handled ITSM Implementation projects with various integrations
In-depth experience working with ITSM modules(IM,PM,CM,KM,RM & Service catalog)
Strong experience in ServiceNow Development(Client Script & Server Script, Notifications, Inbound Outbound email integrations, Workflow & Flow Designer)
Evaluation of new features within ServiceNow.
Experience in API integrations with other systems.
Experience with Integration HUB.
Excellent written and oral communication skills, with the ability to communicate effectively to both technical and non-technical audiences.
Self-starter capable of working with limited supervision.
Strong team player with a passion for ITSM excellence.
Interpersonal skills such as facilitation, negotiation, and collaboration with various internal stakeholders.
Ability to prepare documents like HLD, LLD
Experience in creating Technical Documentation.
Strong understanding of Agile methodologies.
Strong troubleshooting analytical skills.
Ability and willingness to communicate effectively.
Ability to work independently as well as gel along with other team members.
Experience with the development and maintenance in the following ServiceNow applications:
IT Service Management (ITSM).
IT Asset Management (ITAM)
Job tags
Salary
