Operations Manager - Express_Mumbai
Location
Mumbai | India
Job description
Designation: Operations Manager - Express
Location: BKC, Mumbai (Work From Office)
Reporting to: COO
Nivoda is looking for an Operations Manager to work from the Mumbai office, who will manage the inventory & replenishment operations of Nivoda Express and work closely with different stakeholders from our global offices.
You will be responsible for inventory & replenishment of the Nivoda Express program, spending your time working cross-functionally with data, supplier management, product & tech and the logistics teams across the world to ensure we have the right inventory at the right time.
You will also be responsible for timely & accurate returns of the inventory to suppliers when it's being returned, working closely with the customs and logistics teams.
About Nivoda: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.
To know more about us, please visit
What you'll do:
Responsibilities include but are not limited to:
- Lead the weekly call on Express Replenishment
- Work closely with the data & supplier relationships team to get the best inventory
- Work closely with the operations and logistics teams to ensure the inventory is in the right place as quickly as possible
- Work closely with the product & tech teams to improve the overall process of Replenishment
- Your main KPI is Sell Through Rate - what % of inventory gets sold within a certain time frame You will be responsible for driving growth in this metric
- Your second KPI is inventory level. You will be responsible for increasing the selection under Nivoda Express globally
- You will start as a sole contributor but will have budget available to grow the team if and when required
- You will look at reports generated daily to understand where the areas of improvements are, and will work with the teams to operationalize those
- You will work with the data teams to build new reports that you or the teams may need
- You are great at managing stakeholders - Nivoda Express is a global program and requires excellent stakeholder management
- You truly understand that working with suppliers is primarily a relationship driven activity and have experience in managing a customer or supplier base.
What you'll need:
- Excellent communication skills
- Experience in leadership position in startups or established organisations (especially e-commerce or marketplaces)
- Experience running cross functional programs
- At least 5 years of work experience
- Min. 3 years of experience as Operations Manager or a similar role in a leadership position
- Experience in working with data, analysing data and building strategies based on the data
- Excellent in business and financial principles and outstanding organisational skills
- Experience managing a customer or supplier base
- MBA is preferred.
What you'll get:
- Opportunity to join an extremely fast-growing company at an early stage
- Lots of responsibilities and ownership as the leader to grow the product from end to end, you have a huge part in defining the company and development culture within the team.
- Unlimited leave
- Great company culture and international working environment
- Group Health Insurance policy
- Unlimited holiday allowance
- Statutory benefits like PF & Gratuity etc.
Job tags
Salary
