Muthoot Finance Ltd is looking for Field Executive - Fos to join our dynamic team and embark on a rewarding career journey
you will play a crucial role in executing tasks outside the office environment
Your responsibilities will include conducting on-site visits, collecting data, and ensuring the smooth implementation of various field-related activities
Key Responsibilities:
On-Site Visits:Conduct regular on-site visits to designated locations as per the operational plan
Gather relevant information, observe conditions, and document findings
Data Collection:Collect data through surveys, inspections, or other assigned methods
Ensure accuracy and completeness of collected data
Task Execution:Execute specific tasks assigned by the field operations team, such as installations, inspections, or troubleshooting
Adhere to safety protocols and guidelines during task execution
Communication:Maintain effective communication with the central operations team regarding field activities
Report progress, challenges, and findings promptly
Documentation:Document all field activities, including data collected, observations, and any issues encountered
Prepare and submit detailed reports on a regular basis
Customer Interaction:Interact with customers or stakeholders at the field level
Address customer inquiries, provide information, and ensure a positive customer experience
Quality Assurance:Ensure that field activities comply with quality standards and established procedures
Implement corrective actions as needed
Problem Resolution:Identify and troubleshoot issues encountered during field operations
Collaborate with the operations team to find effective solutions
Compliance:Adhere to regulatory requirements and company policies during field operations
Keep updated on relevant industry regulations
Qualifications and Skills:
High school diploma or equivalent; additional qualifications are a plus
Previous experience in field operations, logistics, or a related field is advantageous
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented with good organizational skills
Basic technical understanding for troubleshooting (depending on the nature of field operations)
Physical fitness and ability to perform tasks that may require physical effort
Valid driver's license (if driving is a part of the role)
