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Location

Delhi | India

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Job description

Hi..!!!

Greetings From Highpoints Technologies India Pvt Ltd
We are hiring for Security Analyst-CSE SD WAN
We are looking for immediate joiners(Less than 30 days)
Job Location: Pan India
Employment Type: Fulltime

Experience: 5+ Yrs

Your Experience – CSE (Exp in client handling, escalation handling)
 BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related
technical field
 Minimum 5 years relevant work experience in pre-sales, post-sales, technical support,
consulting or similar roles
 In-depth understanding of Networking and Network Security concepts and experience
with multi-vendor networking devices such as routers, switches, firewalls, traffic
generators, etc.
 Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF
/ EIGRP)
 Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication
Protocols (SAML, SSO, LDAP, RADIUS, etc.)
 Knowledge of Linux (including BASH and Python scripting)
 Proven track record of managing customer escalations, balancing customer expectations
and negotiating successful resolutions
 Experience in SDWAN
 Experience in building a BGP-based environment
 Strong consulting and project management skills
 Ability to clearly articulate technical issues to both technical and non-technical
audiences, executives and explain their impact on business both internal and external to
the organization
 Ability to multi-task and work in a fast-paced environment
 Availability to provide after-hours deliverables on a scheduled / non-scheduled basis
Your Impact
 Ensure customers are maximizing their return on investment by rapidly implementing
and operationalizing Palo Alto Networks solutions to achieve their business and security
objectives
 Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate
these into their security operations
 Be the first line of defense in proactively addressing customer needs for technical
assistance, and coordinating and prioritizing timely resolutions with engineering teams
 Serve as a customer advocate in influencing product roadmap and improvements

 Coach customers on how to establish and manage their Cloud Security Change
Management / Governance / Center of Excellence program
 Identify risks to the customer achieving their stated business goals and work with the
account team to build a risk mitigation plan or escalate as needed
 Develop a comprehensive understanding of typical business challenges faced by
customers and common objectives to appropriately map features and associated
business benefits to address their needs
 Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become
a Subject Matter expert over time
 Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification,
Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement.
Mandatory Skills
 Experience in SDWAN, Networking and Network Security concepts and experience with
multi-vendor networking devices such as routers, switches, firewalls, traffic generators,
etc.
 Routing Protocols (BGP / OSPF / EIGRP)
 Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication
Protocols (SAML, SSO, LDAP, RADIUS, etc.)

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Job tags

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Salary