ESSENWARE PRIVATE LIMITED
Location
Bangalore | India
Job description
Tools & Automation lead
Experience: 7+ Years
Location -Bangalore
SCCM Administration - Configure and maintain SCCM servers, including primary sites, secondary sites, and distribution points.
- Monitor SCCM infrastructure health and performance, identifying and resolving issues promptly.
- Plan and implement SCCM updates, service packs, and hotfixes.
- Manage SCCM site hierarchy, boundary groups, and content distribution settings.
- Design, create, and manage software packages, applications, and task sequences for software deployment.
- Implement automated patch management processes to ensure timely and secure updates across the organization's endpoints.
- Create and manage OS deployment task sequences for installing and configuring operating systems on endpoints.
- Maintain OS images and driver packages for different hardware models.
- Experience with WMI, SQL, CMPivot,PowerShell
- Ensure application compatibility and troubleshoot issues related to deployment.
- Configure and enforce compliance settings for endpoints, ensuring they adhere to organizational standards and security policies.
- Generate reports on SCCM usage, compliance status, software inventory, and hardware inventory.
- Diagnose and resolve SCCM-related issues, both independently and by collaborating with other IT teams.
Manage Nexthink - Experience with WMI, SQL, CMPivot,PowerShell,NXQL(Nexthink Query Language)
- Install, configure, and maintain the Nexthink platform to monitor end-user experience and IT operations.
- Collaborate with End User teams to define and implement Nexthink use cases to enhance user productivity and IT efficiency.
- Monitor system health, performance, and security of the Nexthink environment.
- Design and generate customized reports and dashboards to provide insights into IT performance and end-user experience.
- History of data analysis and drive to actionable insights and automation
- Experience over transformation projects.
- Extensive technical knowledge on end user computing
- Identify and troubleshoot issues related to Nexthink platform and integrations.
- Keep up to date with Nexthink updates, features, and best practices
BMC Discovery Knowledge - Proven experience as a BMC Discovery Administrator or similar role.
- In-depth knowledge of BMC Discovery architecture, configuration, and data collection methods.
- Familiarity with IT asset management concepts and practices.
- Strong analytical skills for troubleshooting and optimizing data collection.
- BMC Certified Administrator for BMC Discovery certification is a plus.
Experience with Power BI
ITIL certification & ITSM process knowledge
Relevant Technical Certifications
Good to have: Knowledge of BMC orchestrator, Manage Engine ap/opmanager products etc. , Automation technologies.
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