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Location

Saudi Arabia | India

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Job description

Call/WhatsApp: 95601 74030

Work Location: Saudi Arabia

Key Competencies
Customer Focus:
•Approach every situation with a desire to understand and deliver
•Listen effectively and communicate clearly
•Use every contact with the customer to build a relationship
•Take responsibilty for ensuring nothing is left to chance Operational Focus
•Contribute to good housekeeping
•Contribute to the maintenance of health and safety
•Care for the customer's vehicle
•Complete paperwork thoroughly
•Make initial inspection of the vehicle
•Diagnose vehicle faults
•Make qual ty check at end of work
•Use technology effectively
•Monitor own performance
•Create and maintain positive working relationships
•Contribute to improved service processes Business Focus
•Work with other areas of the business to improve Retailer profit and customer care
•Appreciate the impact of wider business issues on the Retailer and customer
•Represent the brand

Essential Recruitment Criteria

Personal Qualities:
• Analytical thinking
• Empathy and tolerance
• Ethical behaviour
• Responsibility
• Open-mindedness
• Self-confidence
• Customer-orientation
• Professional appearance

Education:
• City and Gui ds Part 3 I BTEC equivalent or higher
• NVQ, Level 3,Motor Vehicle
• HNC I HND desirable

Experience:
• Previous experience in a similar role
• Previous experience working for a prestigious motor brand
• Proven track record in vehicle repair and servicing
• Proven technical ability at a level commensurate with that for selection to the Master Technician course
• Current driving license
• Ability to use technicalvehicle repair and diagnostic software tools

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Job tags

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Salary