Senior Training Specialist

Location

Bangalore | India

Job description

Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in diverse therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high-touch services and technology to ensure the safety of all stakeholders across the clinical research community, emphasizing ethics, compliance, and innovation. 

Job Title: Senior Training Specialist

Location: Hybrid (Bangalore Office Location)

Function: Course Training Creation

Core Function

Sitero is launching its Learning and Development department and is searching for a Training Specialist to help us build, create, and drive content from a Coporate and eClinical product perspective within our Learning Management System. The primary focus for this position as a start will be to leverage various computer, graphic design, and course creation skills to interpret and design what the course portfolio will resemble. 

Primary Responsibilities

Creates eLearning courses by:

• Creation of content is the core focus of the position - Developing original and innovative e-learning programs, workshops, and demonstrations using multi-media authoring tools.
• Using knowledge of contemporary learning practices, methods, technology, and resources employed in training and development and process improvement.
• Collaborating with content SMEs to translate business information and concepts into dynamic, impactful eLearning content.
• Editing their own projects and conducting peer review of co-workers projects, as well as conducting quality checks for technical issues.
• Developing documentation, storyboards, narrative scripts, graphics, tests, and scenario props.
• Publishing courseware using e-learning standards such as SCORM.
• Loading eLearning content into the Learning Management System (LMS).
• Reviewing and updating existing eLearning library.

Performs client training for Sitero Products by:

• Designing, developing, and teaching end user courseware to Sitero clients. 
• Tracking all trainees within the Learning Management System (LMS) and issues training certificates for all attendees.
• Training all levels of technical ability in a variety of settings (classroom, one-on-one, online, and seminars).
• Assisting in planning, coordinating, and traveling to training events including Investigator Meetings. Client contact is required.

Performs supervisory functions by:

• Assisting in mentoring trainers in the subject matter, content, and course delivery techniques.
• Assisting in establishing and enforcing departmental standards.
• Assisting in developing new and improved training methods and processes.
• Monitoring the live training operations which includes the Investigator Meeting schedules, live training schedules, new studies, and billable training sessions
• Monitoring the LMS Administrators which includes new client and study schedules, mailbox procedures, and response times.

Contribute to team effort by:

• Serving as a SME in the eLearning development and delivery arena for their training peers.
• Assist in administering users, courses, curriculum, and other areas within the LMS system.
• Designing, developing, and teaching end user courseware for Sitero products to Sitero employees. 
• Developing and training courseware for internal training needs if requested.
• Supporting internal training initiatives for new hires and ongoing product training (i.e. new versions or features of each product).
• Working with internal staff to resolve issues
• Exploring new opportunities to add value to organization and departmental processes
• Helping others to achieve results
• Performing other duties as assigned

Maintain technical and industry knowledge by:

• Attending and participating in applicable company-sponsored training

Qualifications

Education

• Bachelor's degree required.
• Previous working experience with ABSORB LMS is highly regarded

Experience

• Previous experience building content and a LMS from scratch is mandatory
• 5-8 years' experience carrying out internal/external training or creating eLearning content.
• Experience working in a team environment where deliverables and timelines must be met.
• Instructional design, curriculum development, or pharmaceutical/clinical industry experience is a plus
• Experience with a range of eLearning and design tools, including but not limited to the below:
• Absorb or Cornerstone
• Adobe Captivate
• Microsoft suite
• Adobe Photoshop 

Job tags

Salary