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Location

Nashik | India

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Job description

International Technical Support- Windows

Essential Job Functions – 1)

Monitoring of all Windows servers for performance issues & stability concerns. 2)

Administer web users & hosting accounts. 3)

Regular application installations, configurations, & day-to-day administration. 4)

Troubleshoot hardware & software issues as they arise. 5)

Work with IIS6 & IIS7 on a daily basis to support customers & ensure maximum uptime. 6)

Staying familiar with new versions of applications used on servers. 7)

Working with & troubleshooting all of the following, including, but not limited to: SMTP, POP, FTP, SSL, DNS, RDP, TCP, ICMP & UDP. 8)

Use knowledge of each of the above-listed technologies as related to the issue at hand. 9)

Work with basic applications & their ports: backup, MSSQL, MySQL. 10)

Work with permissions in Microsoft Server 2003/2008. 11)

Work with, troubleshoot, & diagnose ASP, ASP.NET, PHP, CGI, & Perl languages. 12)

Document issues & associated resolutions to problems. 13)

Expected to train other employees in the use of advanced programs. 14)

Knowledge of Virtualization Technologies, DNP, VMware, HyperV, 15)

Antivirus management Symantec,

Skill-set requirement –

1)

Excellent written & verbal communication skills in the English language. 2)

Two or more years of Microsoft Web Server administration. 3)

Willing & able to cover other shifts if needed. 4)

Dependable to be at work during assigned shifts & to complete work as expected. 5)

Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice. 6)

Ability to work well with a team in a fast paced, constantly changed environment & follow instructions from supervisors & senior colleagues. 7)

Experience with documenting procedures. 8)

Experience with a web hosting control panels, Plesk 8.6 or later & DNP/WebSitePanel is a plus, but not required. 9)

Be willing to work with & learn Server 2012/16/19 Advanced knowledge of Virtualization technologies like VMware, HyperV Clusters

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Job tags

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Salary