we-do-IT Group of Companies
Location
Hyderabad | India
Job description
Essential Job Functions and Performance Standards:
Installing and configuring hardware and software. Providing IT assistance to staff and mangers Troubleshoot and resolve hardware, software, printer and connection issues within a timely manner. Maintaining and monitoring computer systems and networks Set up of new technology for new users and provide training where required. Procurement of hardware and software with the guidance of the General Manager or CEO. Maintain the IT Asset Management System ensuring that all assets are recorded and updated/removed Troubleshooting and providing service support in diagnosing, resolving and repairing server/desktop -related hardware and software malfunctions, including workstations and communication infrastructure. Maintain and expand IT knowledge Skills: Superior organizational skills and the ability to manage multiple projects with minimal supervision required. Excellent customer service and organizational skills Excellent communication skills and should have strong written and oral communication skills. Ability to maintain confidentiality. Ability to multi-task and have flexibility to adjust to changing priorities in a fast-paced environment. Strong working knowledge on Microsoft Entra, Microsoft 365 administration. Exchange online, Microsoft teams and SharePoint online. Good knowledge on SonicWall NSA firewall administration, Microsoft Intune, VMware, PowerShell scripting. Experience Range: 3 to 6 yearsJob tags
Salary
