Mantras2success Consultants
Location
India | India
Job description
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution
Job tags
Salary
