RBC-SPE

Location

Hyderabad | India

Job description

Job: RBC-SPE

Location: Hydrabad

Job Decription: 

• Maintain and update customer account related information in client applications. 
• Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift 
• Location – Chennai & Hyderabad 
• Work from office 
• Attention to detail and should be able to act as an SME of the process 
• Should be able to grasp new concepts from onshore SMEs and cascade them to the larger 
• group 
• Mentor junior associates in picking up concepts and achieve expected results 
• Manage the Bank's branch requests and maintain relationship 
• Action and respond to Ad-hoc requests and escalations in a timely fashion 
• Timely completion and review of daily work inflow from our commercial bankers, bank 
• customers and prospects 
• Willig to learn with limited training and have complete knowledge of Client 
• databases/applications designed by company which are unique 
• Meet/exceed the customer SLAs / expectations in terms of quality & TAT 

Experience:

• Any graduate with a minimum 2 years of work experience in international banking industry 
• General awareness of the international banking products and services
• Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift 

Job tags

Salary