Location
Bangalore | India
Job description
Company Overview:
NGO PARTNERS is a nonprofit organization dedicated to making a positive impact in our society. We believe in promoting social welfare education and sustainable development. Our team works tirelessly to empower marginalized communities and create a better future for all.
Role and Responsibilities:
- Make outbound calls to potential or existing customers to provide information about our organization and the services we offer
- Follow a script to effectively communicate key messages and answer any questions or concerns
- Identify customer needs and requirements through openended questions and actively listen to their responses
- Direct interested prospects to the appropriate department or individual for further assistance
- Input and update accurate customer information in our database for recordkeeping purposes
- Process orders promptly and accurately to ensure smooth transactions
- Handle customer grievances in a professional manner aiming to resolve issues and maintain our organizations reputation
- Strive to achieve sales targets and contribute to the growth of our organization
- Maintain detailed records of calls sales and any noteworthy information for future reference
Candidate Qualifications:
- Excellent communication skills both verbal and written
- Customeroriented mindset with a strong focus on providing exceptional service
- Ability to work independently and as part of a team
- Good problemsolving skills and the ability to handle challenging situations professionally
Required Skills:
- Communication
- Customer Service
- Teamwork
- Problem Solving
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Job tags
Salary
