Location
Pune | India
Job description
Overview
Avalara Professional Services is seeking an experienced Project Manager familiar with Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services implementation team as a Project Manager.
Responsibilities - Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Develop and deliver to customers a detailed project plan to monitor and track progress
- Actively monitor client projects and solve problems to keep projects moving forward. Report and escalate as needed.
- Leverage strong analytical and expertise to elicit requirements and document related business processes, propose/understand best practices for sales and use tax automation initiatives.
- Successfully manage the relationship with the client, consulting team, Avalara partners and all stakeholders.
- Create and maintain comprehensive project documentation
- Work strategically and independently with internal and external groups on multiple simultaneous projects.
- Assist clients and functional consultants with developing and executing testing plans and procedures.
- Support the sales and account management teams in selling additional tax and professional services.
- Perform other tasks as assigned.
Qualifications - College Degree
- Five years of work experience
- Two or more years of software project management delivery, preferably SaaS software solution delivery.
- Strong ability to understand and conceptualize accounting and tax processes and procedures.
- Experience working with clients at all organizational levels with a high degree of professionalism and business acumen.
- Strong ability to articulate process logic and technical architecture including building and delivery of functional/technical presentations.
- Experience with multiple ERP and e-commerce solutions with a focus on sales order/invoicing processes.
- Fundamental knowledge of Systems Delivery Life Cycle and Software Development Lifecycle.
- Excellent written and oral communication skills are required with a demonstrated ability to work with cross-functional teams.
- Teamwork-oriented with a strong focus on customer satisfaction and business development.
- Ability to think strategically, solve problems effectively and tenaciously follow-through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated and driven to succeed.
About Avalara About Avalara: We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.
Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That's why we're growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.
Equal Opportunities Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.
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