Location
Bangalore | India
Job description
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world's most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.
Role: Senior DataWarehouse Administrator
Location: Bangalore
We are in search of an adept and seasoned Database Administrator (DBA) specializing in columnar data warehousing, NoSQL databases, and demonstrating proficiency in Kubernetes to join our forward-thinking team. The ideal candidate will take charge of managing, optimizing, and securing our columnar data warehouse environment, showcasing prowess in resource pool management, subcluster configuration, and a robust foundation in database administration. Additionally, the candidate will play a vital role in integrating NoSQL databases and overseeing Kubernetes orchestration. A holistic skill set in database administration, NoSQL technologies, and containerized environments is essential.
What You'll do:
- Columnar Data Warehouse Management, resource pool configuration and subcluster administration
- Create, modify, and delete user accounts in accordance with access requests and organizational changes. Manage user access privileges based on job roles and responsibilities, ensuring compliance with security policies and regulatory requirements
- Permission Management, Security audits and monitoring to prevent unauthorized access and data breaches
- NoSQL Database Integration, MongoDB Cluster and Replica Set Management, MongoDB Scaling and Sharding
- Kubernetes Orchestration. Collaborate with DevOps teams to optimize database performance in a containerized environment
- Documentation, User Training and Awareness
- Performance Tuning, backup and recovery
- Set up monitoring tools to track system health, resource utilization, and performance metrics. Also, establish proactive alerting mechanisms to promptly address potential issues
The experience you need:
- 8+ years of work experience in database administration with at least 2-3 years of relevant experience in columnar database technologies (e.g., Yellowbrick, Vertica, Snowflake, Redshift)
- Proven experience as a Database Administrator, focusing on columnar data warehousing, NoSQL databases, and Kubernetes
- Strong SQL skills and expertise in query optimization
- Experience with NoSQL databases (e.g., MongoDB, Cassandra, Couchbase)
- Proficient in Kubernetes orchestration and containerized deployment
- Knowledge of resource pool configuration and subcluster management
- Expertise in database security best practices
- Familiarity with backup and recovery strategies for large-scale databases
- Troubleshooting and resolution of complex database and Kubernetes issues
- Strong communication and collaboration skills for effective cross-functional teamwork
- Ability to adapt to a fast-paced and evolving work environment
- Proactive and self-motivated with a focus on continuous improvement
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Hands-on working experience with cloud platforms like AWS
Nice-to-haves
- Relevant certifications (e.g., AWS Certified Database - Specialty, MongoDB Certified Database Administrator, Kubernetes Certified Administrator) are advantageous
Benefits Great Company Culture. We pride ourselves on having a values-based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work!
Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start-up and know that every person has a significant impact!
Rest and Relaxation. 20 days of flexible leaves per year, quarterly Wellness Friday (aka a day off to care for yourself) and more!
Health Benefits. Preventive health checkups, Medical Insurance covering the dependents, wellness sessions, and health talks at the office.
Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow.
Flexible Work. In-office or hybrid working model, depending on position and location. We seek to create an environment for all our employees where they can thrive in both their profession and personal life.
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