A fantastic opportunity has arisen for a technical role to join Computacenter s dynamic and rapidly expanding Digital Infrastructure group. Successful applicants will be joining a truly global organisation, delivering services into over 70 countries worldwide, with major offices across Europe, the Americas, Africa and Asia; a recognised leader of the IT services business with a unique vendor-independent, infrastructure-focused perspective on the market.
you'll get to work with some of the most talented and passionate people in the business. you'll have the opportunity to apply your knowledge to some of the highest profile projects and customers in the market from our Computacenter office in Bangalore.
This role will be primarily focused on delivering a BAU / Project services within a shared service delivery model.
With open access to thought leaders and major industry players you'll get exposure to leading edge technologies which will enable you to advance your skills.
What you'll do
Perform a range of technical work activities remotely to meet business and customer requirements.
Escalate issues in line with company processes to ensure customer demands are met.
Able to communicate on issues to meet business and customer requirements to avoid escalations.
Provide customer service to internal and external customers to ensure consistent experience.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.