Location
Pune | India
Job description
Responsibilities
. A minimum of 2-3 years' experience working in payroll or a similar role.
. Strong customer focus
. Confident communicator, with the ability to articulate a high level of oral and written English
. Strong interpersonal skills
. IT literate - word, email, spreadsheets, Intranet
. Pragmatic approach to problem solving
. Able to work on own initiative and work effectively within a team
Technical and Professional Requirements:
.SLA Compliance: Executes payroll tasks as per prescribed guidelines and timelines in order to meet SLA targets.
.Participates/Supports the TL in the daily huddles, provides inputs on processes / business to the team IN ORDER TO ensure delivery predictability
.Process Compliance : Executes transactions in order to meet quality standards. Conducts QC / QA programs as part of the quality plan IN ORDER TO ensure adherence to process steps
.Customer Interaction: Handles / helps resolve escalations at the process level IN ORDER TO ensure high customer satisfaction
Preferred Skills:
Operations- UK Payroll
Job tags
Salary
