Barclays
Location
Pune | India
Job description
Job Title: Product Owner - AWS&IVR
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Introduction:
Successful candidate will work with other Product owner colleagues and collaborate with customers/banking ops to understand their business needs and translate requirements into comprehensive product specifications. Continuously enhance product specifications based on customer feedback and industry trends.
Collaborate with operations, customer support and DevOps function and work closely with technical team. Define user stories and create a product backlog. They serve as a primary point of contact on the customer's behalf to recognize the requirements of the product for the development team. This product backlog acts as a prioritized set of customer requirement in Cards Platforms
The Product Owner acts as the primary point of contact between the technical team, customers. Representing the stakeholders, and has the mandate to prioritise scope(functions/features) on behalf of the business. Creating and maintaining a prioritised Product Backlog, ensuring it is visible, transparent and clear.
The Product Owner ensures compliance with the allocated budget and the deadline. To sum it all up, the Product Owner is primary responsible for the design of a product.
What will you be doing
. Maintain knowledge of relevant technologies at the core/internals levels in order to act competently in Subject Matter Expert role
. Work with the teams in building and owning a product structure of epics, features and stories
. Adjust features and priorities dynamically based on user feedback and realignment of business demands
. Accept or reject features delivered by development teams during sprint cycles and keeping customers/users informed of status
. Support the Product Manager and Subject Matter Experts for successful User Acceptance Testing and product adoption by business
. Contribute to team standards, engineering best practices and quality standards, and help ensure the team meets them
. Maintain consistent communication with leadership to provide progress updates and align product initiatives with company goals.
. Partner with Lead Engineers, Architects, Operation leads and broadly colleagues within operations & technology community to coordinate strategies and technology investment recommendations
. Analyse user feedback, market trends, and competition to recommend features that enhance the product and improve user experience.
. Contribute to Establish, maintain and enhance relationships with open-source and commercial vendors, consultants/SIs and other relevant 3rd parties
What we're looking for:
. Graduate / Post graduate degree in Business, Statistics, Computer Science, or related fields
. Experience of 6+ years of Product Management experience in delivering/supporting banking products within a product company / in financial institutions or retail cards domain or technology companies
. Proven experience deep understanding and implementation of IT business strategies
. Proven digital transformation experience: relevant, size, scale, scope, maturity of organisation
. Extensive leadership experience demonstrable track record of motivational and achievement oriented leadership
. Proficiency in data science, data engineering, and cloud technologies. Technical background (e.g., software development, data analysis) is a plus.
Skills that will help you in the role:
. Financial or Cards industry relevant background
. Experience of working to tight deadlines in a fast-moving environment
. Experience in Product management/owner in banking products within a product company/BFSI
. Experience of working and building solutions in public cloud (AWS)
. Familiar in the areas of AI/ML and analytics.
Be More at Barclays
At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
Job tags
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