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Location

Mumbai | India

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Job description

Internal /External

· Interaction with admin in Mumbai for

sales processing.

· Interaction with T&C for T&C related

queries & grievances.

· Interaction with Regional

manager/Assistant Manager/ Assistant

Manager Training for program queries. · Interaction with customers for sales, renewal and courtesy calling.

KEY RESPONSIBILITIES

Lead Generation

· Acquire personal Leads to complete Sales calling

· Perform Lead generation calls daily

Selling

· Use various leads sources provided to generate phone sales

· Follow Sales script for each call- AIDA methodology

· Obtain referrals as part of each sales call

· Actively celebrate daily new sales within team

· Courtesy call new sales within 8 months and 11 months calls – as directed

Renewal (If applicable)

· Follow renewal script for renewal calls

· Obtain referrals as part of renewal call

· Updating renewal member information on renewal sales form

· Maintain renewal statistics for every renewal call

· Contact renewals as per Renewal policy

Administration

· Document sales at the end of the call

PROFILE

Knowledge and Experience

· Minimum 2 years of experience in outbound sales preferably from hotel industry

· Computer literacy

· Strong verbal and written communications skills

· Fluent English.

· Networking and relationship Building

Competencies

· Good interpersonal skills with ability to communicate with all types of customers

· Serviced oriented with an eye for details

· Good team working skills and able to work effectively and contribute in a team

· Good written and verbal communication skills

· Lateral thinking, Persistent and Persuasive/Influencing

· Innovative and Consultative skills

· Positive, flexible and Enthusiastic

· Ability to work to deadlines

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Job tags

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Salary