The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the business requirements
Development of ITSM & any other application, custom apps in ServiceNow Platform following best development practices
Support other developers in their work to integrate existing systems with ServiceNow
Strong hands-on ServiceNow implementation or development experience with full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
ServiceNow implementation of ITBM, GRC, HRSD modules will be added advantage
ServiceNow upgrade hands-on will be added advantage
Very good knowledge of the ITSM process
Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client
Exceptional Interpersonal Skills & Ability to work independently and with a team
Requirements
Candidate should have the ability to perform in a dynamically changing environment.
Should have prior hands-on working experience in ServiceNow platform
ServiceNow Platform Configurations and ServiceNow Scripting, Best practices
Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage
Ability to work with clients and partners directly and handle crunched timelines
Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
Certifications
ServiceNow Certified System Administrator (Desired)
ITIL Certifications (desired)
At least 1 mainline ServiceNow Implementation Certification (Desired)
Experience & Background
BE/B-Tech/MCA/BSc/BCA
5+ years of IT industry experience.
Implementation/customization experience on ServiceNow
ITIL/ServiceNow
Certifications will be an added advantage.
Set up standards for quality control; measure and report performance against those standards
Exposure on Service Now integration protocols with other application/systems
Excellent attention to details, ability to multitask, and effective time management skills
Knowledge of web based development languages; specifically JavaScript, Ajax
Benefits
What we Offer
Above industry-average remuneration
Excellent learning & career progression
Paid Time Off - Holidays / Vacation
WFH / Flexible Schedule
Health Insurance coverage (Family as well)
Bonus & Incentives
Free Industry-leading training, certification and support
