OSTTRA
Location
Ahmedabad | India
Job description
An opportunity to engage directly with external stakeholders daily .
Be part of a highly collaborative team that serves numerous internal domains and exposes you to all MI Content data teams.
Develop and hone your communication skills with daily exposure to colleagues and stakeholders across the globe.
Work with new talent to develop/enhance their skillset; Work on process improvement and initiatives including LEAN/automation projects.
Responsibilities:
You will procure comprehensive information on the data tracked by the respective department.
Assist in resolving client questions as it relates to verifying information via company contacts and assist in audits on department datasets in order to reduce errors.
Will work within parameters and with limited supervision to ensure quality and performance to set standards.
Keeps up to date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards.
Provides input and ideas for new collection methods and product enhancements related to the covered content sets.
Help leadership in managing queue and review team production.
Troubleshoots problems or issues and provide support to the team.
Builds and maintains relationships with external contacts as a means to actively track information on the covered content sets.
What We re Looking For:
B.Com . / BBA / M. Com. / MBA
Advance Proficiency in English communication is MUST .
International Client handling /voice process experience is must.
Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint) .
Willing to work in rotational shifts .
Ability to conduct efficient thematic online research .
Knowledge on of SQL an added advantage.
Basic Knowledge of Lean and Automation/Robotics (Lean Principles, BluePrism , Python, R etc.) would be an added advantage .
Benefits:
We take care of you, so you can take care of business. We care about our people. That s why we provide everything you and your career need to thrive at S&P Global.
Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards small perks can make a big difference.
Job tags
Salary
