Latinum HR Solutions Pvt. Ltd.
Location
Jamnagar | India
Job description
NOC Engineer (Level 2)
Location- Jamnagar Gujrat
Exp-3-8 Yrs
Roles & Responsibilities:
Follow severity guidelines to ensure resolutions within specific timeframes. If they are unable to resolve the problem or have not identified steps necessary for resolution, they refer to tier 3 best equipped to resolve outage.
A strong understanding of the ITIL framework and its application in a production environment.
Troubleshoot & resolve the incidents and problem tickets within SLA/SLO.
Develop and maintain a working knowledge of existing and new technologies
Good analytical and troubleshooting skills (the ability to think logically through a problem) and must have the initiative, perseverance and commitment to see problems through to resolution.
Performs end to end testing of network , firmware, software features, system functionalities and capabilities.
Performs Advanced Level Troubleshooting, Analysis and Diagnosis of Complex Networking Problems.
Assist T1 (Level 1 Engineers) in Recreating Customer Issues.
Provide Training & Mentoring to the New Hire L1 Engineers.
Drive continuous improvement and process change suggestion to management
MUST HAVEs
IP Engineer
Hands on knowledge of Cisco Routing and Switching product is must. Specially ASR 9K Router, IOS, IOS-XR both.
Hands on experience on Nexus 5K, 7K, 9K
Security Engineer
Hands On experience on Cisco Firewalls both traditional ASA and Firepower.
PacketCore
Hands on Experience on Cisco Packet Core Gateway Like ASR 5000, 5500, UltraM and StarOS is mandatory.
Openstack Engineer
Hands on Experience on RHEL Open Stack, Dockers and Container is mandatory.
WiFi Engineer
Create and Deploy enterprise WiFi solutions
Manage/Operate and Troubleshoot the WiFi infra
Job tags
Salary
Rs 10 - 20 lakhs p.a.
