FXCareers
Location
Delhi | India
Job description
Job Overview:
We are looking for enthusiastic and result-driven individuals to join our team as Telecallers. As a
Telecaller at FXCareers, you will play a key role in reaching out to potential students and clients,
providing them with information about our educational programs and services. If you have excellent
communication skills, a friendly demeanor, and a passion for helping individuals achieve their career
goals in the financial industry, we invite you to apply for this exciting opportunity.
Responsibilities:
1. **Outbound Calling:**
- Make outbound calls to individuals who have expressed interest in FXCareers' programs or have
shown potential as prospective students.
- Effectively communicate the benefits of our courses and address any queries or concerns.
2. **Lead Generation:**
- Generate leads through cold calling, database management, and follow-up calls.
- Maintain accurate and up-to-date records of prospective students and their preferences.
3. **Information Dissemination:**
- Provide detailed information about FXCareers' courses, admission processes, fees, and other relevant
details to prospective students.
- Ensure that potential students have a clear understanding of the value proposition offered by
FXCareers.
4. **Appointment Setting:**
- Schedule appointments for prospective students to attend informational sessions, webinars, or meet
with our educational counselors.
- Follow up with leads to confirm appointments and manage any rescheduling requirements.
5. **Feedback Collection:**
- Gather feedback from potential students regarding their needs, preferences, and concerns.
- Communicate feedback to the sales and marketing teams to enhance our outreach strategies.
6. **Achieving Targets:**
- Meet and exceed daily, weekly, and monthly targets for outbound calls, lead generation, and
appointment setting.
Qualifications and Skills:
- Minimum qualification of a high school diploma; additional education in sales or communication is a
plus.
- Proven experience as a telecaller or in a similar customer service role.
- Excellent verbal communication skills and a friendly, persuasive demeanor.
- Ability to engage and build rapport with diverse individuals over the phone.
- Strong organizational and multitasking abilities.
- Goal-oriented with a focus on achieving and exceeding targets.
- Familiarity with CRM software and telecalling systems is advantageous.
If you are a motivated individual with excellent communication skills and a passion for connecting with
people, we encourage you to apply for the Telecaller position at FXCareers. Join our team and be part of
a dynamic environment that is committed to transforming passionate learners into skilled traders. Apply
now to contribute to the success of aspiring individuals in the currency trading industry.
Job tags
Salary
