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Location

Chennai | India

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Job description

Company Name : Euro ArchiTrade, a unit of Straton Group

Industry: Interiors, Building Materials

Title : Front Office Executive/Receptionist/Executive Assistant

Gender: Female

Job Type: Full Time, Work from Office

Location: Periamet, Chennai

Years of Experience: 2+ years

Salary : Upto 25,000/month

Job Description

A Front Office Executive, especially in a company like Euro Architrade, plays a crucial role in creating a positive first impression for clients and visitors. They are responsible for managing various tasks that contribute to the smooth functioning of the front office area and ensuring effective communication within the organization and with external parties. Here are the roles and responsibilities for a Front Office Executive at Euro Architrade, a unit of Straton Group:

Roles And Responsibilities

• Reception and Welcome:
• Greet clients, visitors, and guests in a friendly and professional manner.
• Ensure a welcoming atmosphere by maintaining a clean and organized reception area.
• Offer refreshments and direct visitors to the appropriate departments or personnel.
• Telephone and Email Management:
• Handle incoming calls and route them to the relevant employees or departments.
• Respond to general inquiries and provide basic information about the company's products and services.
• Manage and distribute incoming emails, forwarding them to the relevant parties.
• Appointment Scheduling:
• Coordinate and schedule appointments for clients and meetings for employees.
• Maintain an organized calendar to avoid scheduling conflicts.
• Send reminders to employees and clients about upcoming appointments or meetings.
• Visitor Management:
• Maintain a log of visitors, ensuring security and accountability.
• Issue visitor badges and monitor visitor access within the premises.
• Inform employees about the arrival of visitors and manage their check-in process.
• Communication:
• Ensure effective communication between clients, employees, and management.
• Receive and relay messages accurately and promptly.
• Assist with internal and external communication, including courier management.
• Admin Support:
• Provide administrative support to various departments as needed.
• Assist in preparing documents, reports, presentations, and spreadsheets.
• Help with data entry and other routine administrative tasks.
• Handling Queries:
• Address general inquiries from clients, partners, and visitors.
• Provide information about the company's products, services, and policies.
• Route specific inquiries to the appropriate departments for resolution.
• Maintaining Records:
• Keep records of visitors, appointments, and communication.
• Maintain a database of client contact information.
• Ensure confidentiality and accuracy of records.
• Office Supplies Management:
• Monitor and maintain office supplies, including stationery and promotional materials.
• Place orders for necessary supplies and ensure stock levels are adequate.
• Team Collaboration:
• Collaborate with other departments to ensure a smooth flow of information.
• Assist in coordinating events, workshops, and seminars organized by the company.
• Professional Image:
• Uphold a professional appearance and demeanor at all times.
• Represent Euro Architrade and the Straton Group with integrity and professionalism.

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