Location
Pune | India
Job description
Company Description
Merkle , a dentsu company, is a leading data-driven customer experience management enterprise specializing in delivering unique, personalized customer experiences across platforms and devices. With over 30 years of experience, Merkle partners with Fortune 1000 companies and non-profit organizations to optimize their customer portfolios. Its expertise in data, technology, and analytics enables it to gain insights into consumer behavior, driving hyper-personalized marketing strategies. Merkle's consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions capabilities combine to drive improved marketing results and a competitive edge. With over 14,000 employees, Merkle is headquartered in Columbia, Maryland, with more than 50 additional offices worldwide. Its innovative solutions enable brands to build meaningful customer relationships and enhanced customer experience.
Job Description Total Experience : 12 to 14 Years
Must Have Skills :
- Program / Delivery Management
- Agile Delivery
- Team / Resource Management
- Customer / Stakeholder communication
- Demonstrate assertiveness, positive attitude and confidence
Good to Have Skills :
- Resource Management
- Capability Building
- Budgeting
Roles & Responsibilities : - Accountable for the effective delivery of projects, workstreams and technical initiatives across the Media Service Line
- Management of discovery and delivery, including risks, issues, dependencies, plans, reports and updates, for visibility to all stakeholders to articulate progress
- Preparing and maintaining all e2e delivery lifecycle documentation
- Contribute to the continuous improvement of e2e delivery lifecycle
- Ownership and management of project risks and issues, ensuring the correct escalation route is followed
- Proactively identify delivery and support impediments, blockers and problems and take ownership their resolution removal
- Identify improvements to tooling and processes
- Work with the Area PO and Head of Engineering to ensure smooth transition of ideas to delivery, and resolution of priorities
- Ensure that roadmaps contain all elements for technical delivery
- Support estimation and planning activities with the team, to produce clear outputs
- Work with other Leads to manage dependencies and priorities
- Work with the embedded Scrum Masters to ensure input to the team, and output from the teams are aligned with expectations
- Contribute to the management of budgets and resource planning including creating Statements of Works
- Agreeing and setting out delivery metrics for the teams
- Devising plans for continuous improvement, based on the teams' metrics
Qualifications Any of PMP, Prince 2, Certified Scrum Master, SAFE Agile etc.
Job tags
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