Location
Jaipur | India
Job description
Job Overview
We are seeking a BPO Executive to join our team at The Vills Group in Jaipur, Rajasthan, India. This is a full-time position suitable for Fresher with less than 1 year of experience. As a BPO Executive, you will be responsible for providing excellent customer service and handling various tasks related to data entry, problem-solving, and multitasking. Strong communication skills, attention to detail, time management, and teamwork are essential for this role.
Qualifications and Skills
- Excellent communication skills, both verbal and written
- Customer service-oriented with a positive attitude
- Strong problem-solving abilities
- Good time management and ability to meet deadlines
- Attention to detail and accuracy
- Ability to multitask and handle pressure
- Proficient in data entry and computer skills
- Team player with excellent interpersonal skills
Roles and Responsibilities
- Provide exceptional customer service to clients and customers
- Handle inbound and outbound calls in a professional and courteous manner
- Resolve customer inquiries and complaints effectively
- Perform data entry and maintain accurate records
- Assist with problem-solving and find solutions to customer issues
- Manage multiple tasks and prioritize work effectively
- Collaborate with team members to achieve targets and goals
- Follow company policies and procedures
- Maintain confidentiality of customer information
Job tags
Salary
Rs 13000 - Rs 20000 per month
