Client Servicing - Female

Location

Hyderabad | India

Job description

Company Overview

Gamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job opportunities. With a team of dedicated professionals, we provide end-to-end HR solutions to our clients. Our mission is to match talented candidates with the right companies and help organizations build successful and efficient teams.

Job Overview

We are looking for a Female Client Servicing professional with 1 to 3 years of experience to join our team at Gamut HR Solutions. As a Client Servicing Executive, you will be responsible for building and maintaining strong relationships with our clients, providing them with excellent service, and ensuring their satisfaction with our products and services. This is a Full-Time position based in Hyderabad, Telangana, India. Salary range will be based on experience and qualifications.

Qualifications and Skills

• Bachelor's degree in Business Administration or a related field
• 1-3 years of experience in client servicing or customer support
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work under pressure and meet tight deadlines
• Proficiency in MS Office suite
• Knowledge of CRM software is a plus
• Ability to multitask and manage multiple client accounts

Roles and Responsibilities

• Build and maintain strong relationships with clients
• Serve as the main point of contact for clients' inquiries and requests
• Understand clients' needs and recommend suitable solutions
• Ensure timely delivery of services and products to clients
• Handle and resolve client complaints or issues
• Collaborate with internal teams to ensure client satisfaction
• Keep accurate records of client interactions and transactions
• Stay updated with industry trends and competitors' offerings
• Identify upselling and cross-selling opportunities
• Conduct market research and analysis

Job tags

Salary

Rs 25000 - Rs 30000 per month