Existing Installation Head
Location
Navi Mumbai | India
Job description
Job Description
Designation:Existing Installation Head
About the company: A leading company into heavy machine manufacturing
Location: Mumbai
Qualification:B.E/B.Tech – Electronics or Electrical
Experience: 10+ years
Roles:
- Responsible for Deploying the EI strategy to achieve the objectives of responsiveness, reliability and customer satisfaction and profitability
- Will be responsible for the entire maintenance of the portfolio of around 4000 elevators and escalators in Mumbai
- Predictive/ Preventive Maintenance Cycle Planning
- Ensuring technical parameters are within the admissible targets
- Reduction in passive units
- Maximizing profit
- Achieves the monthly quarterly and annual financial targets of operating revenue, contribution 1 (C1 – profit margins) & Product Line Result (PLR).
- Ensures deployment of maintenance people/resources to all the operating locations, to maintain balance between contract fulfillment, productivity and meeting customer expectations.
- Responsible for ensuring the maintenance team undergoes the technical training and are aware of the technical circulars (TCs)
Responsibilities:
- Sets objectives for his team in line with the Branch/ region objectives & company guidelines
- Supervises the Group Leaders and Service Engineer team to achieve the region targets on all the parameters (Eg - Mean Time between Callbacks (MTBC), Customer satisfaction, Contracts conversion, contract price etc.)
- Assesses skills and competency for his team (GL’s and team members) and uses various intervention like coaching, on the job training and classroom training in coordination with the Branch Manager.
Interested professionals may APPLY or share their resume on below Mail ID.
Contact Person: Ms. Jayeeta Das
Email ID: [email protected]
Skills
Service, Customer Relationship Management
Job tags
Salary
