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Customer Service Engineer - India


Contemporary Amperex Technology Co., Limited


Location

Delhi | India


Job description

About CATL CATL invites you to continue our legend of green energy! CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for six consecutive years and global energy storage battery shipment has also ranked No.1 for two consecutive years.

Job Responsibilities: 1.Lead to solve customer plant on-site problem in a timely manner including, but not limited to: warehouse, logistic, delivery, customer production issues; 2.Collaborate with CQE/RQE to collect, resovle production issue, communicate with customer/CATL, to mitigate issue impact; 3.Build deep contact with customers, establish good customer relationship, and enhance customers' perception of our company's services; 4.Gain insight into targeted dynamics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.

Job Requirements: 1.Bachelor's degree or above; 2.Above 3 years of experience in PM/R&D/operation/sales in the automotive industry, familiar with project/operation rules, and able to work independently; 3.Clear thinking, meticulous thinking, and high risk awareness; 4.Strong communication and affinity skills, able to quickly establish stable and deep relationships with customers, and effectively manage customer and project resources; 5.Good at teamwork and cross departmental collaboration, strong self drive, pressure resistance, and strong execution ability; 6.Fluent in English and local language is must, other language is a plus.


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