Mediators Consultants
Location
Chennai | India
Job description
Job Description
(Deliverables, Decision level, Demonstrate& Dimensions) Job Title: Key Accounts Manager Job Level: Function: Sales Location: Chennai Reporting to: Business Manager Date: Purpose of the Job Responsible for end-to-end telecom& connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales& Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables (Maximum 5-6 key responsibilities) Deliverables Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue Augment solution selling, and drive new product penetration in emerging markets Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery. Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges To work in alignment with processes on Data and Voice To work on retention of existing revenue as well and grow new products. Account Penetration& Product Penetration Decision level Shared: Decisions reached Contributory: Makes a Prime: Final Decision Making jointly with peers on a major contribution to a authority, accountable to the collective basis decision or policy judgment Management reached by others Demonstrate (Key competencies) Commercial Acumen New Age Consultative Selling Customer Service Orientation Key Account Planning& Management Executive Presence - ability to handle CXO discussions Enterprise/ Carrier Product Knowledge Negotiation skills Ability to devise creative ideas to attract the target customer's attention Regular Follow -up Educational Level Must have: Working Experience Preferred MBA or equivalent Preferred: Preferred: B2B Sales Experience in Telecom/ Technology domain B. Tech. + MBA DimensionsJob tags
Salary
