Location
Secunderabad | India
Job description
Job Description:
As a Program Manager - Academy, you will play a pivotal role in ensuring that our academy students are continuously engaged on the platform and updated about various NxtWave initiatives/progress. Your primary responsibility will be to understand and address the feedback/concerns by coordinating with multiple stakeholders and execute initiatives that motivate them to complete their respective courses.
Roles & Responsibilities:
- Plan and oversee the execution of all program operations related to academy product
- Design and implement engagement plans to motivate students and reduce churn rate
- Ensure that updates of the program are being sent to existing learners
- Work with multiple cross-functional teams and understand any gaps that arise in journey of a student and address them effectively
- Resolve the feedback/concerns that students face by working with internal teams
- Take live interactions with the students - motivate them and encourage them
- Take live orientation sessions for the students once they enroll in the course
- Plan and oversee daily activities of the student success team
- Plan and Manage campaigns to maintain positive learning experiences for academy students.
Who are we looking for
- Someone with 2+ years of experience in operations/program management
- Having prior experience in Edtech is an added advantage
- Good team management skills and user user-centric mindset
Key Qualities
- Should have very high ownership
- Good problem-solving ability
- Ability to get things done
- Good oral and written communication skills
- Strong desire to transform the lives of students by helping them get into software careers
Why NxtWave:
- Get a front-row seat to a high-growth, fast-paced startup
- Accelerated learning curve
- Impact millions of lives and develop role models in every nook and corner of the country
- Work with the founding team of NxtWave who are on a mission to transform India
- High transparency in decision-making
- Market Competitive salary
Languages:
- Strong Proficiency in English Oral and Written communication
Work Location & Schedule:
- Work from Office(Hyderabad)
Job tags
Salary
