Customer Relationship Officer(CRO)
Location
Visakhapatnam | India
Job description
Hiring For a Paints Major
- Its a complete field sales
Skill Set Required
- Sales Target Achievement
- Business Development
- Channel and Influencer Engagement
- Customer Service
- Network Management
- Commercial Transactions
Key Responsibilities
- Responsible for achievement of agreed sales target/ objectives for the defined location
- In charge of all local marketing activities for the location
- Responsible for all commercial transactions with the channel partners
- Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc)
- Responsible for business development, influencer and channel engagement and professional pricing co ordination
- Ensure that distributors/ contractors provide an appropriate service as per service level agreement
- Network Management (Product Placement, range selling, etc)
- Provide information on competitors' activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc)
- Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index.
- Sales Promotion Activities Execution and Customer Service.
- Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations.
- Customer Relationship Management.
Responsibilities
Eligibilities:
Job tags
Salary
