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Team Lead


Infosys BPM


Location

Mangalore | India


Job description

Responsibilities

Prepare the service quality plan, manages team, ensures process Compliances, resolution of escalations, KM compliances WITH THE OBJECTIVE to sustain delivery predictability and meet client and internal commitments on a continuous basis for the specific processes under purview WITHIN the guidelines policies and norms of Infosys

Education Additional Requirements
Graduate. Experience in handling service deliver Vertical Industry/Functional Specialization

Additional Skill
Insurance Should have experience in insurance domain

Preferred Skills:

Operations- Standard Operations


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