Senior Language Production Lead
Location
Mumbai | India
Job description
Senior Language Production Lead
Position Summary
The Language Lead is responsible for coordinating and executing language-related activities such as asset and tool management, language process and quality management, and terminology management adhering to the defined customer requirements and customer-specific language strategies, as well as internal methodology of language processes.
What You Will Do
- Provide input on client proposals and expectations by leading and coordinating linguistic activities to enable the successful execution of projects and deliveries to improve customer outcomes.
- Carry out RCA of issues on account level, modifying processes, assets, or work practices to drive continuous improvement.
- Oversee creation of the client review instruction templates.
- Coordinate and manage the execution of assigned language tasks.
- Carry out complex source text analysis to assess the linguistic requirements and terminology needs and prepare instructions for internal team members and external translation partners, as required.
- Assess potential linguistic issues and make recommendations on risks, contingencies, and localization strategies on complex projects.
- Manage complex linguistic issues and queries during the project life cycle.
- Develop and implement linguistic assets, such as Translation Memories, glossaries, style guides, and CAT/CAR tool configurations.
- Manage terminology to ensure compliance with subject matter specialization, standards, and customer specific needs.
- Assist in the implementation of work processes and tools to increase efficiency and quality of work.
- Manage customer feedback and complaints and communicate with clients as appropriate.
- Monitor customer quality metrics and contribute to quality plans.
- Monitor partner performance and collaborate with partners to provide feedback and define improvement plans.
- Communicateclearly, precisely, and effectively about the assigned tasks with all stakeholders.
To Be Successful You Will Have
- Good knowledge of language technology concepts and tools, e.g., Translation Memories, Computer Assisted Translation, Computer Assisted Revision, Machine Translation.
- A process and quality-oriented mindset with the ability to execute tasks to achieve high-quality results.
- Ability to write/maintain project documentation.
- Strong analytical and problem-solving skills.
- Ability to work well with others in a multicultural and fast-paced environment.
- Ability to work under pressure in a deadline-driven environment.
- Strong collaboration skills within remote teams.
- The capacity to work on complex and/or global projects.
- Proactivity and ability to work independently.
- Excellent communication skills, both oral and written.
In Return, You Can Expect
- A unique opportunity to participate in Language Services processes and develop a wide range of skills on complex projects.
- To work with a passionate and diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services, and Business Operations.
- Opportunities for growth in a stable, global company with a solid market position.
- Professional development opportunities in a multi-cultural environment - Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.
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