Modinity Technologies
Location
Delhi | India
Job description
Job Description & Expectations:
We are looking for an operations executive to help a portion of the enterprises of ProManage achieve tangible business outcomes. He / She will closely work with paid customers of ProManage to achieve the desired goals of ProManage.
Responsibilities:
Work on base profile enrichment of existing ProManage clients who want to enhance their presence in Google, Bing and others as we add on.
Email, Phone call and WhatsApp engagement with existing clients to obtain content and optimize the Google listings & on other platforms.
Onboarding clients by confirming documents and claiming google listings and maintaining client database.
Google Map navigation and locating listings from street view and updating the correct latitude/longitude and address of the listings
Closely work with other teams including central design team, central keyword research team, Customer success team and marketing teams to deliver value.
Key Skills:
Effective Task Execution:
o Demonstrate the ability to precisely follow and execute given instructions to ensure accurate and efficient task completion.
o Multitask effectively to manage multiple tasks and priorities simultaneously, maintaining a high level of attention to detail and quality.
Data Management Proficiency:
o Showcase expertise in maintaining and managing data, including updates, organization, and analysis, using tools like Excel or Google Sheets.
o Ensure data accuracy, consistency, and integrity through meticulous record-keeping and regular verification processes.
Communication and Collaboration:
o Proficiently navigate and engage in communication using Microsoft Teams or similar collaboration platforms, ensuring seamless information sharing and collaboration with team members.
o Contribute to a positive team environment by actively participating in discussions and staying responsive to inquiries and updates.
Time Management and Task Completion:
o Exhibit the capability to complete tasks within specified timelines (Turnaround Time - TAT), showing a strong sense of accountability and commitment to meeting deadlines.
o Efficiently prioritize tasks based on urgency and importance to ensure timely completion of assignments
Education, Professional and Personal Attributes
Any graduation is preferred.
Good knowledge of English, Hindi and 1 regional language is a MUST – to help with category expertise
Good analytical knowledge including working knowledge of all Microsoft tools and good in Google.
A resource who can be trained in Digital marketing or with a basic digital marketing skills
Should possess an innate love of data and ability to see new patterns that impact business
Positive, initiative driven and passionate about digital marketing
Result oriented, entrepreneurial and self-motivated
Ambitious and flexible
Other aspects
Reporting to Manager/Sr. Manager
Must be based out of Chennai with no travel involved
Job tags
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