Location
Noida | India
Job description
Company Description
Ruse Pet Care is a pet clothing brand based in Sector-8, Noida owned by M/s The Mad Hat Apparel Co., offering a range of organic and pet-friendly clothing and accessories for pets. Our focus is on providing the best possible experience for both the pets and their owners. Our clothes are designed in-house to ensure maximum comfort and breathability, and we use all-organic water-based inks for our prints.
Role Description
This is a full-time on-site role for an E-commerce Operations Specialist at Ruse Pet Care in Noida. The E-commerce Specialist will be responsible for managing the e-commerce platform, listing products, fulfilment of orders, ensuring its smooth functioning, and increasing overall sales. The Specialist will also be responsible for analytical tasks to monitor sales and customer service to ensure maximum customer satisfaction.
Qualifications
- Analytical Skills: Ability to analyze data to optimize and drive sales
- Customer Service: Strong customer service skills to handle inquiries and issues efficiently
- Communication: Excellent written and verbal communication skills for engaging with customers and team
- E-Commerce: At least 2 years proven experience in e-commerce platform management (Amazon, Flipkart, Shopify and more), with knowledge of e-commerce trends and technologies. In-depth knowledge in product listing, order processing and inventory management will be preferred.
- Sales: Basic sales skills and ability to drive sales through effective online marketing strategies
- Experience with web analytics and reporting tools
- Proficiency in MS Excel and proficiency in other MS Office applications
- Relevant degree or diploma (e.g., E-Commerce, Digital Marketing, Business Management)
- Familiarity with pet care industry and market trends (preferred)
- Excellent organizational and multitasking skills
- Ability to take initiative and work independently and creatively to achieve set goals.
Job tags
Salary
