Genpact
Location
Gurgaon | India
Job description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Management Trainee, Accounts Receivable Are you the one we are looking for! Job holder will report to the AR Team Leader and will be responsible for a range of tasks including email responses to the Landlords, Property managing agents and estate managers. Perform supplier reconciliations and manage/update accurate Landlord information in the database Responsibility: Responsible for overall process performance of the AR Team which handles 90-95% of all AP functions for the real estate client. This role will be responsible for successful transition of the process and responsible for setting it up FTR (First Time Right) Act as Subject Matter Specialist for the AR processes, complete know how and understanding of the AR value chain. Experience of working with a real estate client will be a preference. Manage and ensure that Accounts Receivable processes meet expectations and produce desired outcomes. Supporting Clients (Property Managers) on monthly reporting functions for Account Receivable activities related to various properties under his portfolio. Supporting audits of billings, tenant inquiries, ledger AJs for condo/coop and rental portfolio. Audit and Review of new properties
set up Yardi and payroll imports. Security processing for all tenants; deposits & refunds Ensure that team follows all the required guidelines to process each request. Able to work with Collection team, understand all aspects of Cash allocation including deep validated experience and report out to business. Collaborating closely between all entities of AR (different entities ) and keep track of all aged receivables including current ageing buckets. Build collections strategy for the team based on ageing and allocate accounts to the team for follow up. Weekly reporting to enable tracking and improvement in overall collections and decision making. Work allocation and completing review of the processing by the team. Take cares of the SOP and other updates received time to time Extracting critical information from the Document as being received for processing containing the details at the property level. Generating Rental reports and ensure the billing is correctly done. Should be able to deal with clients for any query or information. Independently work to resolve discrepancies with clients and departments or individuals throughout the firm. Conducting Audits and seeking requisite approvals from client for AR processing Will be responsible to deliver the process improvements and transformation as committed as per the contractual obligations. Establish effective relationship with different client partners through written and verbal communication. Understanding of SLAs and implication of non-compliance Coach & mentor Management Trainee/Domain Specialist Trainee for them to manage their teams better and help them on their career pathing to succeed well in their roles. Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team. Ability to build relationships with internal customers in Genpact and very importantly with client in US – must be seen as a proactive, helpful teammate. Client handling experience which includes providing process updates/ dashboards calls and responding of client partner concerns. Result oriented (ability to prioritize & delegate) and a standout colleague. Minimum Qualifications: Bachelor’s degree with a major in Finance and Accounting. Experience in Account Receivable processes (inc. Lease Administration), prior experience of working with real estate client will be a preference. Functional SME with Yardi . Experience in team handling of minimum 5 employees Preferred qualifications Establish & Manage client relationship through regular engagement with the client. Pro-actively identify the issues or client needs and act. High customer service oriented Working knowledge on MS-Office with excellent MS-Excel skills and good Power point skills (should be aware of following MS-Excel functions: Vlookup, Hlookup, Pivot, Graphs, Sumif, Countif, Counta, delimit, Concatenate) Personal skills: A great teammate with an excellent interpersonal skill Able to work under pressure Equipped with a high degree of integrity and drive Ability to deliver as per timelines Be able to provide an excellent level of customer service. Understanding to customers’ concerns whilst maintaining focus on business needs Shift Working for the US Client. Evening Shift: 5:30PM -2:30AM IST Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.Job tags
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