Customer Service Specialist

Location

Mumbai | India

Job description

Company Description

Venture Quest is a career brand in India that focuses on quality, efficiency, and customer satisfaction. The company provides talent acquisition and HR solutions for businesses of all sizes, working with BPOs, KPOs, Insurance & Banking Sector, and more. Venture Quest is headquartered in Noida and has a flexible and open work culture that encourages innovation and creativity.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Mumbai. The specialist will be responsible for providing customer support and ensuring customer satisfaction through excellent phone etiquette, customer service, and customer experience.

INTERNATIONAL VOICE PROCESS IN CUSTOMER SUPPORT

5 days working & 2 rotational off

Rotaional shift( 24*7) including night shift

Cab facility available

Shift timing- 9 hours shift

Complete Work from office

salary depend upon experience & interview

Excellent English communication is required

Candidate should be from mumbai only

immediate joiner only

INTERVIEW : VIRTUAL ROUNDS

LOCATION : Malad west, Thane, Aroli (MUMBAI)

Qualifications

• Excellent customer support skills
• Able to ensure customer satisfaction
• Proficient in phone etiquette
• Strong customer service skills
• Ability to create a positive customer experience
• Great communication skills with customers and team members
• Ability to work independently and as part of a team
• Bachelor's degree or equivalent work experience

Relevant skills and qualifications that would be beneficial for this role include time management, problem-solving, and conflict resolution skills.

We encourage applicants who are passionate about their work and are excited about contributing to an innovative and creative environment.

Job tags

Salary