2coms
Location
Chennai | India
Job description
JOb Opportunity for the position of Banking operations for the level of SPE level with a leading IT MNCChennai Hyderabad lotion
About the Client: we have retained with CMMI level 4 client with the position of Banking operations for the level of SPE. Client is a global IT solutions company specializing in delivering simple and scalable solutions to address complex Education/ Experience / Expectations
PE/ SPE B&L
Qualification: Graduate (exclusion: BEB.TechMCA )
Responsibility: Associate will be performing quality assurance and quality control in accordance with
policies. Associates must have previous Deposit operations/retail banking transactions processing
experience . Quality assurance experience performing QC/QA is preferred. Business Customer
interaction under guidance. Understands Banking Domain Process/sub process functions
terminologies (such as SOP QC checklists) Project Process Attempts Complex problems
(procedures/processes) and refers to Supervisor/Line Manager in rare cases. Handle first level
processing of transactions. Adhere to quality requirements achieve targets/volumes in given TAT
( Turnaround time). Proactively identify issues Contribute to process improvement initiatives. Identify
and report process changes. Adhere to the mandatory industry regulation and compliance
requirements for the given process.
Knowledge Management
Update Process documentation as appropriate for the process under guidance Participate in
knowledge transfer
People / Team Management
Adhere to org hygiene and compliance needs in terms of
a. Personal Utilization and Time sheet submission
b. Personal and new hire Assimilation
c. Attendance
d. Team Initiatives Collate team performance metrics . Manage break schedule/transport logistics for
the team in the absence of his / her supervisor
nd achieve expected results
Job tags
Salary
