Location
Noida | India
Job description
We are looking for a passionate individual for the role of Inside Sales Executive at our Noida Office.
Roles and Responsibilities:
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Answer customer calls professionally, handling queries and resolving complaints effectively.
- Actively sell company's product and services to the customers who call.
- Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
Qualifications and Skills:
- Bachelor's degree in BBA or management, marketing, or related field is preferred.
- Proficiency in all Microsoft office applications and CRM software.
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
- Experience in SMS, CPAAS, SAAS, B2B Industry .
Job tags
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