Ltimindtree Limited
Location
Uttar Pradesh | India
Job description
Job Description:
• Candidate should have over all 3 to 4 years in Infra experience in that strong experience in Power BI SQL BI with 1/ 2 years of experience on SSIS SSRS SSAS Windows and SQL Server
• Strong ability to communicate clearly and professionally with end customers
• Strong ability to troubleshoot complex issues in an often-ambiguous environment
• Experience in support projects and handling customers and feedback survey
• Performing root cause analysis of customer reported issues
• Basic understanding of Microsoft Azure
• Strong ability to analyze interpret and communicate technical errors and solutions
• This track will be in 24X7 shift model Therefore candidates should be flexible to cover during holidays and weekends
SKILLS:
• As a Support Engineer you will be involved in
• Strong communications skills Excellent spoken and written English communication skills
• Effective polished interaction with customer to gather information
• Demonstrable troubleshooting skills
• Cross team collaboration
• Logical and Critical thinking
• Passion for technology and customer support
• Understanding of cloud vs on premise computin
Job tags
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