Maruti Suzuki
Location
Manesar | India
Job description
Division : IT IS
Department : ITOS-M
Job Location : MSIL Manesar
Job Title : Assistant Manager/ Deputy Manager
Job Role : IT Operations and Application Support
Reporting To : DPM
Level in the organization : AM/DM
Educational Qualification
Graduation (With Specialization) : B. Tech./ bachelor's in computer science/ information technology/ Electronics
Any Other (Certification / Diploma etc.) : ITIL certification
Work Experience (Years) : 3-5 years
Job Responsibilities
-Providing IT support for all business functions to improve business continuity, service levels and customer satisfaction
-IT Operations Management (Incident, Problem Management and change management, creation of Knowledge Base)
-Managing IT support for users in all shifts as individual
-First level support for Application & Databases related issues and coordinate with cross functional team for end-to-end closure
-Operation & Maintenance of IT Network Infrastructure and Data Center.
Competencies / Skills -Customer orientation
-Capability to interact with the business user and solve their IT problems
-Basic knowledge of various IT streams Data Center, Network, Database, Applications
-Good Aptitude, Assertiveness, Communication skills
Job tags
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