logo

JobNob

Your Career. Our Passion.

IT Operations and Application Support


Maruti Suzuki


Location

Manesar | India


Job description

Division : IT IS

Department : ITOS-M

Job Location : MSIL Manesar

Job Title : Assistant Manager/ Deputy Manager

Job Role : IT Operations and Application Support

Reporting To : DPM

Level in the organization : AM/DM

Educational Qualification

Graduation (With Specialization) : B. Tech./ bachelor's in computer science/ information technology/ Electronics

Any Other (Certification / Diploma etc.) : ITIL certification

Work Experience (Years) : 3-5 years

Job Responsibilities

-Providing IT support for all business functions to improve business continuity, service levels and customer satisfaction

-IT Operations Management (Incident, Problem Management and change management, creation of Knowledge Base)

-Managing IT support for users in all shifts as individual

-First level support for Application & Databases related issues and coordinate with cross functional team for end-to-end closure

-Operation & Maintenance of IT Network Infrastructure and Data Center.

Competencies / Skills -Customer orientation

-Capability to interact with the business user and solve their IT problems

-Basic knowledge of various IT streams Data Center, Network, Database, Applications

-Good Aptitude, Assertiveness, Communication skills


Job tags



Salary

All rights reserved