Field Service Coordinator

Location

Pune | India

Job description

We are seeking motivated and experienced professional who can effectively contribute to the role deliverables connected with position below. In this position you can actively participate to our growth and make a significant impact in a fast-paced environment as;

Position: Field Service Coordinator

Location: Pune

Your contributions to organisations growth

• Coordination of Field Service Engineers to worldwide service providers (compiling visa procurement, work permits, travel documents)
• Create service offers for service activities (assembly, commissioning, maintenance and revisions of compressors
• Receipt of enquiry & entry in to enquiry offer register (for HO) ensuring offer is submitted & registered.
• On receipt of Order, entry in to order intake register.
• Order Scrutiny as per offer & if any deviation inform customer directly in HO or through RO for RO customer. As per order check for job completion time, LD, PBG requirement (providing PBG) & informing concern FSE during job.
• Booking of order in MIS & Preparing SAP SO for service & AMC spares, documentation of enquiry, offer & SO in register. (for HO & RO),

Expertise you have to bring in along with;

• Graduate with min. 5-7 years of experience
• Previous Customer service experience in field support
• Analytical skill, technical decision making.
• Able to read and comprehend Operation and Maintenance Manuals, P& I diagrams, and other project related written documents in English
• High Energy level, Flexible, Disciplined / Punctual. Ready for extensive travel. Good Physique.
• Service attitude with business acumen

We Offer

• We have a very free culture, inspiring employees to involve in various activities of their interests.
• Our flexible working models will allow you to combine private interests with work
• Employee Connect, Engagement events and feedback culture enhances our reach and gives us an opportunity to continuously improve.
• Performance and appreciation awards
• Sports activities and Klib Library to energize you.
• We proudly do encourage diversity and inclusion in thoughts and in spirit.
• A winner of GreenCo Gold and other various ISO certifications, we encourage you to inhibit the same to contribute in a much greener tomorrow!
• We do aspire to be Great Place to Work soon to provide you an enticing career with us.

Job tags

Salary